Frequently asked questions

where can I get these spectacular jerseys?

Jerseys catalogued here are all produced by elev808 Designs. Each jersey listed is either a limited edition run of a specific number, (noted on the listing as “LE 20” for example, meaning only 20 were made), or limited run for a window of time, noted as “open pre-order,” meaning the jersey was open to as many people ordering until the order window closed.

New designs are dropped almost every week on Fridays at 12 PM Mountain Time.

Found one here that you fancy? While it’s likely that it has sold out, there are thriving communities and marketplaces on Facebook and Discord for trading and re-sale. Join the Facebook community to seek your grail, hear about the next drops, make jersey recommendations, etc.

How many letters or numbers are supported on customizable jerseys?

For most jerseys (always read the product listing, and keep in mind limitations on special characters and font type) the following applies:

  • Nameplates: 20 characters INCLUDING SPACES

  • Numberplate: Up to 4 alphanumerical characters, some special symbols (see below)

  • Depending on the jersey, kanji and other character sets may be supported - check the product description and/or review the zendesk FAQ for that week’s drop customization info.

What special symbols are allowed on customizable jerseys?

NEW! As of Nov 2024, per elev808:

  1. Normal qwerty keyboard symbols can be used in nameplate or numberplate. (Whether name, number, sleeve numbers are customizable can be is design dependent, so check info on your order!)

  2. Special characters are limited and have a code system new as of November 2024. Please see THIS FACEBOOK POST for instructions and examples

  3. For all questions regarding jersey customizations, reach out to elev808 via their ZenDesk support form

Golden tickets

A Golden Ticket grants the user the following perks:

  • Redeemablefor any drop-day merch, but are typically best for jerseys (as the most expensive items and best return on the exchange!).

  • Redeemable for drop-day jerseys even if the jersey has sold out. (Overslept? Had a meeting when your new grail dropped and it’s gone? GT to the rescue)

Golden Tickets may only be used ON THE DROP DAY. They are not good for prior merch or designs - see Vaults for that opportunity.

How do I get a Golden Ticket?

  • Golden tickets can be granted to those flying an official 808 flag at a FESTIVAL - defined as a music event that is 2 days or longer. You must be on the grounds of the festival, and the flag must by flying on a pole of some kind - HOLDING A FLAG DOES NOT COUNT.

    • To request your flag-related Golden Ticket, you may either email a photo of you flying your flag to customer service, or post the photo and description in the FB group. In either case you will need to e-mail customer service to provide the order number the flag was purchased under. This ensures only one golden ticket per flag - meaning your flag can only be flown once to redeem a golden ticket.

    • When purchasing or trading for an unflown flag, you can check the status with customer service prior to exchange if uncertain - use Zendesk to do this

  • Physical Golden Tickets are often given out randomly at official elev808 meetup events and big festivals

Metacubes

An opportunity for the purchaser to design a personalized, 1/1 jersey created by Elev808. You are paired with a designer and have 3 edits to create your 1/1.

Metacubes have only been sold twice (V1 06/10/22 & V2 06/2/23). V1(LE 100) was $250 plus designer fees. V2 (LE 75) was $1K including designer fees, a golden ticket, 220,000 rewards points, and two VIP offbeat tickets to any show of your choosing.

Vaults

Purchasing a Vault allows you to “remake” any merch design 808 has ever made (with certain artist exclusions due to licensing agreements). Jersey will have a vault patch do differentiate it from original LEs.

Artist exclusions (subject to change): Subtronics, Excision, VOYD, Pretty Lights, Odesza, and any unreleased jerseys.

Vaults have only been made available three times, on 2023-08-08, 2024-08-08 and 2024-12-02 (Cyber Monday). Vaults were $250/$300 in 2023 and $350/375 in 2024. Typically LE100, with the most recent release limited to 1 per person (previously 2 per person)

Captains Club

Flex your collection… as part of your collection! Highly invested community members who have collected 50+ or 100+ jerseys/premium items (>=$80) can request a Captain’s patch on future purchased customizable jerseys. To be eligible, picture proof including timestamp(s) must be sent to and verified by Customer Service.

  • Assistant Captain Status: 50+ 808 premium items may obtain an Assistant Captain’s “A”

  • Captain Status: 100+ 808 premium items may obtain an Captain’s “C”

The following form is required to be filled out to receive your patch: Google Form 

Refer to Nick Eaux’s post on 2023-05-25 in the FB group for more.

Mystery Boxes

elev808 Designs has occasionally dropped bundles of apparel and accessories to help new and old fans alike get dripped out quick, and at great value!

Mystery boxes: dropped 2023-11-22 and 2024-08-08, $350 per box. 6 items included: 2-3 jerseys, 1-2 apparel items, and 1-2 accessories.

Mystery Drip Kit: dropped 2023-08-08. LE 50, $250 per box, included premium items/jerseys.

808 Starter Drip Kit: dropped 2024-03-29. $350 per box. Included 3 jerseys and/or apparel items which had been released 4 months prior to drop. Only members with 10 or fewer purchases at time of drop were eligible to purchase.